Refund policy

🔄 Returns & Exchanges Policy

We want you to love your purchase. Because our pieces are artisan-made and often one-of-a-kind, we offer returns or exchanges on a case-by-case basis.

Return Eligibility

  • Items must be unused and in original condition

  • Requests must be made within 14 days of delivery

  • Proof of purchase is required

To initiate a return or exchange, please email us at TheWeaversDoor@gmail.com with your order number and a brief note about your request.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our end.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We’ll make it right as quickly as possible.

Final Sale Items

Please note that some items may be marked final sale and are not eligible for return or exchange.

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